Support Centre

You can join by completing the online application form on our website. Once your application is approved, you will receive a welcome email with further instructions.

Membership renewal is automatic and will renew until you log in to your member dashboard and click cancel.

To cancel your membership, log in to your account and navigate to the membership section. Follow the cancellation instructions there.

Log in to the members area and open the membership section. You can compare Standard and Professional plans, choose monthly or yearly billing, and complete secure checkout to upgrade. To move to a lower tier or stop automatic renewal, use the membership section and follow the instructions there.

The Arbitration Service provides professional dispute resolution support for the photography industry. It helps you resolve disagreements with clients or other parties in a structured way, as an alternative to going straight to court.

The IAFP SEO Audit analyses your website's search performance and gives you actionable recommendations to improve visibility and attract more client enquiries from Google and other search engines.

The Debt Collection Service helps you recover unpaid client invoices for your photography work. It is a professional recovery service for outstanding balances, available according to your membership tier.

Website Hosting gives you professional hosting for your photography website, including SSL, backups, and support—so your portfolio stays online, secure, and reliable.

The Contract Generator lets you create professional photography contracts for weddings, portraits, and commercial work, with clear terms for you and your clients.

Yes. Anyone can register on the Free plan, which includes a listing in our Find a Photographer directory. Choose Free when you join, then complete your profile so you appear correctly in search. Free membership also includes other entry-level benefits (such as competition entry); you can upgrade to a paid plan whenever you want fuller professional benefits.

Log in to the member dashboard and open the Professional Qualifications benefit. Start the application, choose the qualification you are eligible for, accept the submission rules, upload your image panel, and pay the assessment fee. The form walks you through each step; member-only submission guides for each tier are linked from the application and from the members area.

The pathway is: Diploma in Photography (nDip), then Licentiate (LNPS), then Associate (ANPS), then Fellowship (FNPS), and finally Specialist qualifications for photographers who already hold at least Licentiate-level recognition. You must complete the Diploma before Licentiate, Licentiate before Associate, and both Licentiate and Associate before Fellowship. Specialist follows the main pathway.

Each qualification panel requires exactly twenty images of your own work. They must follow the technical rules in the submission guides—for example a minimum size along the longest edge, no disallowed watermarks, no generative AI images, and no images taken solely under a mentoring or training session where the rules prohibit that.

Successful candidates may use the recognised post-nominals for their tier, such as nDip for the Diploma, LNPS for Licentiate, ANPS for Associate, and FNPS for Fellowship, in line with the standards published for each qualification.

Yes. If you already hold qualifications elsewhere, you can submit a Qualification Transfer request from the member dashboard. Complete the form with your previous organisation, qualification name and level, and any supporting details so we can review your record.

You may submit a new panel for the same qualification. A resubmission fee applies (see the price shown when you apply). The Diploma remains open for first-time candidates and for resubmission after an unsuccessful attempt.

Overview pages for each qualification are on the public Qualifications section of the website. Full image submission requirements and expectations are in the member-only submission guides, linked from the application flow and from the members area (for example Diploma, Licentiate, Associate, and Fellowship guides).

Professional qualifications are included for members whose plan has the Professional Qualifications benefit. If your current plan does not include it, upgrade from the membership section of your dashboard before applying.